FAQ
We’ve gathered the most important questions from traders and provided straightforward answers to help you focus on what matters: trading.
General
Common Questions
- Who should I contact for technical and trading support?
- Which broker do we trade with?
- What happens if I breach an objective?
- Do I need to complete identity verification (KYC)?
- Do you offer an evaluation fee refund?
- What are the spreads and commissions?
- How to check contract sizes and swap rates?
- Can I change my platform?
- Can I merge multiple accounts?
BEM One
BEM Classic - Normal
BEM Classic - Swing
BEM Extended
Rewards
- How do rewards work?
- When and how often can I request my reward?
- How do I get my rewards?
- How long does it take to get my reward?
- What payout methods are available?
- How do Rise Works rewards work?
- How do Cryptocurrency rewards work?
- Are there any fees or limits on rewards?
- Do I have to pay taxes on my rewards?